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Payment Guidelines

Our preference is like most practices and allied health professionals, for payment on the day of consultation/treatment.

  • An itemised account and receipt will be given to you.This Practice does not provide credit unless prior arrangements have been made with Dr Hill. All accounts must be paid in full within 7 days of receiving the invoice. Late payment will attract a 8.57%p.a. accounting fee plus GST. This practice does not accept health fund rebate only as full payment, unless an agreement has been reached with Dr Hill.

Session Types The first two sessions will be regarded as an Initial Consultation and Initial Assessment. These sessions involve the gathering of information from clients / parents and other sources, as well as an assessment of the client.

Cancellations and Non-Attendance To avoid being charged a cancellation fee our practice requires 48 hours (Two working days) notice of a cancellation by email to

2021 Virginia Hill Speech Pathology New Policy Cancellations of appointments

Our clinic and therapists are both in high demand and we need to be able to offer your unused time slot to someone anxiously awaiting therapy if you are unable to attend. Cancellation fees will now be charged at the following rates if the 48 hr (Two Business Days by email) notice period is not provided to us by

email to

Cancellation Fees are as follows : For 45min missed Session = $70 cancellation fee For 1 hr missed Session = $90 cancellation fee For 1.5 hr missed Session = $140 cancellation fee For 2 hr missed session = $180 cancellation fee

If you have already missed the appointment and did not give 48hrs (Two Business Days by email) notice these fees will not be able to be waived. If you are attending our clinic you agree to these cancellation terms.

If you repeatedly cancel throughout the year more than five sessions even with 48 hours notice (Two Business Days by Email) you will be charged a cancellation fee for any remaining sessions cancelled through that calendar year.

Please see the following Cancellation Consent Form which all clients will be asked to sign in 2021

2021 Cancellations of appointments

A cancellation is now a short notice cancellation where the participant:

  • does not show up for a scheduled support within a reasonable time, or is not present at the agreed place and within a reasonable time when the provider is travelling to deliver the support; or
  • has given less than 48 Hours ( two business days ) in writing by email notice.

Non-Payment If an account continues to remain unpaid then future valuable appointments may be cancelled and offered to new clients waiting – except in exceptional circumstances. To avoid loss of valuable appointment slots please continue to ensure your account is paid in full.If you have questions about your account or NDIS Service Agreement please call us on contact details listed below.  We will help you understand what your financial responsibility is with our practice.


Private Client Reports : Reports will be charged for at the rate of $160.00 per hour – with a maximum of $315.00 per report (with the exception of medico legal reports which may take several hours to complete).

NDIS Client Reports : NDIS reports will be charged for at the rate of $193.99 per hour – These reports can take several hours to complete and can involve a high level of complexity and information gathering as a result there is no maximum rate set for these types of reports.

Clients referred by specific programs, such as Workcover, DVA, NDIA, Betterstart and HCWA, will be charged the fee agreed upon with that particular program.

Privacy Policy

All client information is kept strictly confidential, except where clients give permission for information to be shared with other professionals. A detailed privacy policy may be obtained from Dr Virginia Hill or click here for the online version.

Attendance at this practice is taken as your legal agreement to pay the fees charged.

2021 Pricing

Initial Consultation / Assessment

30-45 min $197.00
45-60 min $227.00
Over 60 min $282.00​

Subsequent Consultation / Assessment

30-45 minutes $159.00
45-60 minutes $189.00​
Over 60 minutes $239.00


15 min $48.49
30 min $96.99
45 min $145.48
60 min $193.99
90 min $290.99
1 hr 45 min $339.47
2 hrs $387.98
3 hrs $581.97

NDIS Extras

School Visit 1.25hrs $242.48
School Meeting 1hr $193.99
School Meeting 1.5hrs $290.98
School Meeting 2hrs $387.98

NDIS Group Therapy

Cost per hour $193.99 divided per participant (usually 3 in group) $64.66ea
Most Sessions are 1.5 hrs $290.98 divided per participant (usually 3 in group) $96.99ea

Payment Options

Online Transfer (Please contact us for BSB and Account number) – Please include the client name and invoice number or date of service for our easy recognition of your payment.
Telephone  (08) 8267 3488
In person at the clinic via Cash, Cheque, Visa/MasterCard, EFTPOS or HiCAPS.
Virginia Hill Speech Pathology
Suite 4 & 6, 183 Tynte St
​North Adelaide 5006 (Cheque, Visa or MasterCard)

Account Enquiries For all account queries please contact Brooke James on: Mobile: 0400 640 932 – monitored only during business hours (Mon – Fri) 9-5 or Email: ​


© Virginia Hill Speech Pathology 2021. All rights reserved.